Terms and Conditions Of Hostature

Welcome to Hostature, a leading provider of web hosting services. Before you proceed with using our website and purchasing our products and services, please take a moment to read and understand our Terms and Conditions. By accessing or using our website, you acknowledge that you have read, understood, and agree to be bound by the following terms and conditions. If you do not agree with any part of these terms, you must refrain from using our services.

1. General Terms

1.1. Acceptance of Terms: By using our website, you agree to comply with these Terms and Conditions and any additional guidelines and future modifications. Hostature reserves the right to update or change these terms at any time without prior notice. It is your responsibility to review the Terms and Conditions periodically to stay informed about any changes.

1.2. Eligibility: You must be at least 10 years old to use our services or have legal permission from a parent or guardian. By using our website, you confirm that you meet these requirements.

1.3. Account Security: When creating an account with Hostature, you are responsible for maintaining the confidentiality of your login information. Any activities that occur under your account are your responsibility. If you suspect unauthorized access to your account, please notify us immediately.

1.4. Intellectual Property: All content on our website, including but not limited to text, graphics, logos, images, and software, is the property of Hostature and protected by applicable laws.

1.5. Prohibited Activities: You agree not to use our services for any unlawful purpose, including but not limited to spamming, hacking, or distributing malicious software. Violation of this provision may lead to account termination and legal action.

2. Product and Service Description

2.1. Web Hosting Services: Hostature offers a variety of web hosting plans designed to meet the needs of different users. The features and specifications of each plan are detailed on our website. We strive to provide reliable and high-quality services, but we do not guarantee uninterrupted or error-free service.

2.2. Product Modifications: Hostature reserves the right to modify or discontinue any product or service at any time without notice. We are not liable to you or any third party for any modifications, price changes, or discontinuations.

2.3. Pricing and Payment: The prices for our products and services are clearly stated on our website. All payments must be made in full and in the currency specified on the website. Hostature uses secure payment gateways, but we are not responsible for any third-party payment processing issues.

2.4. Refunds and Cancellations: Our refund and cancellation policies are available on our website. Please review these policies carefully before making any purchases.

3. User Responsibilities

3.1. Content Ownership: As a user of Hostature's services, you retain ownership of the content you upload to our servers. However, you agree not to use our services to host or distribute illegal, offensive, or copyrighted material. Hostature reserves the right to remove or suspend any content that violates these terms.

3.2. Data Backup: While Hostature takes measures to protect data, it is your responsibility to regularly back up your data. We are not liable for any data loss or damages arising from data backups.

3.3. Prohibited Content: The following content is strictly prohibited on our servers:

a) Content that violates any applicable laws or regulations. b) Content that infringes upon the intellectual property rights of others. c) Content that contains viruses, malware, or harmful code. d) Content that promotes or encourages illegal activities.

4. Indemnification

You agree to indemnify and hold Hostature, its affiliates, directors, officers, employees, and agents harmless from any claims, losses, damages, liabilities, costs, and expenses, including attorney's fees, arising out of your use of our services or any violation of these Terms and Conditions.

5. Limitation of Liability

Hostature shall not be liable for any direct, indirect, incidental, special, or consequential damages resulting from the use or inability to use our services, even if we have been advised of the possibility of such damages.

6. Termination

Hostature reserves the right to suspend or terminate your account at any time for any reason without notice. Upon termination, you must immediately cease using our services, and any outstanding fees will become due.

7. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of [Your Jurisdiction]. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts in Delhi, India.

8. Suspension of Services

8.1. Illegal Purpose or Harm to Servers: Hostature reserves the right to immediately suspend or terminate any user account and services if we have reasonable grounds to believe that the user is engaged in illegal activities or poses a threat to the security and integrity of our servers. Such illegal activities may include, but are not limited to, hacking attempts, distribution of malware, or any other unauthorized access to our systems.

8.2. Reputation Protection: We take our reputation and the reputation of our clients seriously. In the event that a user's actions, content, or website violates our policies and adversely affects our reputation or the reputation of our other clients, we may suspend or terminate the user's account without prior notice.

8.3. Unauthorized Activity: Any unauthorized activity on our servers, including attempts to access, modify, or interfere with data belonging to other users or Hostature, may result in immediate service suspension. We take the security of our systems seriously and will take necessary actions to protect our users and our infrastructure.

8.4. Investigation and Communication: If we suspend a user's account due to suspected illegal activities or unauthorized actions, we will conduct an investigation to verify the validity of our suspicions. During this process, we may reach out to the user for additional information. However, Hostature reserves the right to suspend services without prior notice to prevent further harm or damage.

8.5. Account Reactivation: If the user is found innocent of any wrongdoing or resolves the issue that led to the suspension, they may request reactivation of their account. Hostature will review such requests on a case-by-case basis and may reactivate the account at our discretion.

8.6. No Refunds: In the event of service suspension due to illegal activities, unauthorized actions, or harm to our servers or reputation, the user will not be entitled to any refunds for any unused portion of the services.

9. Reporting Violations

Hostature encourages users and third parties to report any suspected violations of our Terms and Conditions. If you believe that a user is engaged in illegal or unauthorized activities or is violating our policies, please notify us immediately through our designated reporting channels.

10. Service Termination for Non-Renewal

10.1. Renewal Reminder: Hostature provides web hosting services on a subscription basis. It is your responsibility to renew your subscription before it expires to ensure uninterrupted service. We will send you renewal reminders through email before the expiration date.

10.2. Grace Period: In the event that your subscription expires, Hostature will provide a grace period of 15 days from the expiration date during which you may still renew your subscription without losing any data or settings associated with your account.

10.3. Service Termination: If you fail to renew your subscription within the 15-day grace period, your account and associated services will be automatically terminated. Once terminated, all data and settings related to your account may be permanently deleted, and Hostature will not be responsible for any data loss.

10.4. Data Backup: Hostature strongly recommends that you take regular backups of your data to safeguard against accidental loss during the renewal process. After service termination, data recovery might not be possible.

10.5. Reactivation: If your account has been terminated due to non-renewal, you may contact our support team to inquire about the possibility of reactivating your account. However, please note that data restoration after termination is not guaranteed, and additional fees may apply.

10.6. No Refunds: Hostature does not offer refunds for accounts that have been terminated due to non-renewal. It is your responsibility to ensure timely renewal to avoid service interruptions.

11. Acceptable Payment Method

11.1. Payment Options: Hostature accepts various payment methods for our services, as listed on our official website. These acceptable payment methods may include credit/debit cards, PayPal, bank transfers, or any other payment method mentioned on the website. It is your responsibility to choose a valid and authorized payment method to complete your transactions.

12. Payment Invoices and Late Fees

12.1. Invoice Generation: All payment invoices for our services will be generated and sent to you via email or made available in your account dashboard 7 days before the payment due date.

12.2. Service Suspension: Failure to make the payment by the due date may result in the suspension of your services. Hostature will provide a grace period of 5 days during which your services will be temporarily suspended.

12.3. Termination: If payment is not received within the 5-day grace period, Hostature reserves the right to terminate your services without further notice. Once terminated, you may lose access to your data and settings associated with your account.

12.4. Late Fee: Any payment made after the due date will be subject to a payable late fee. The specific late fee amount will be mentioned in your invoice or in the payment section of our website.

13. Subscription Cancellation and Refunds

13.1. Subscription Cancellation: You have the right to cancel your subscription at any time through your account dashboard or by contacting our support team.

13.2. Refund Policy: For subscription-based payments, you are entitled to a refund or credit back if the cancellation is requested within 24 hours of the initial purchase. However, after 24 hours, no refunds or credits will be applicable.

14. Free Migration Policy

14.1. Eligibility for Free Migration: Hostature offers free migration services for specific products as stated on our website. Free migration is applicable only when the migration occurs within the same platform, such as cPanel to cPanel or Plesk to Plesk.

14.2. Non-Applicability for Different Panels: We do not provide free migration services for migrations between different panel-based services, for example, Plesk to cPanel. In such cases, migration services may be available as a paid add-on.

15. Hostature Wallet (Credit Balance) Refunds

15.1. No Refunds for Hostature Wallet: Once you add funds to your Hostature Wallet (Credit Balance), they are non-refundable. Please consider the amount carefully before adding funds to your Hostature Wallet.

15.2. Non-Refundable Credit: Any credit provided into your Hostature Wallet is non-refundable and can only be used for future purchases of our products and services.

16. Iframes Usage Policy

16.1. Prohibition of Iframes: Without obtaining prior approval and express written permission from Hostature, you are strictly prohibited from creating frames around our web pages or using any other techniques that alter the visual presentation or appearance of our website.

17. Reservation of Rights

17.1. Request for Link Removal: Hostature reserves the right, at any time and at its sole discretion, to request the removal of any links, including specific links, to our website. You agree to promptly comply with any such request to remove links to our website.

17.2. Amendments to Linking Policy: Hostature reserves the right to amend these terms and conditions and its linking policy at any time. By continuing to link to our website, you agree to be bound by and abide by the updated linking terms and conditions.

18. Removal of Objectionable Links

18.1. Link Removal Requests: If you find any link on our website or any linked website objectionable for any reason, you may contact us regarding this matter. We will consider all requests to remove links, but we are not obligated to do so or respond directly to you.

19. Website Information and Content Liability

19.1. Information Accuracy: While we make reasonable efforts to ensure the accuracy and completeness of the information on this website, we do not warrant its completeness or accuracy. Hostature is not liable for any errors or omissions in the content provided on the website.

19.2. Website Availability: We strive to keep our website available at all times. However, Hostature does not commit to ensuring continuous availability of the website, and we will not be held responsible for any temporary unavailability or technical issues that may arise.

20. Content Liability

20.1. Responsibility for Website Content: Hostature shall not be responsible or liable for any content appearing on your website. As the website owner, you agree to indemnify and defend Hostature against all claims arising out of or based upon the content displayed on your website.

20.2. Prohibited Content: You are not allowed to display any link(s) on any page on your website or within any context containing content or materials that may be interpreted as libelous, obscene, or criminal, or that infringes, otherwise violates, or advocates the infringement or other violation of any third-party rights.

21. Permitted Organizations for Linking

21.1. Without Prior Approval: The following organizations are permitted to link to our website without prior written approval:

a) Government agencies

b) Search engines

c) News organizations

d) Online directory distributors when listing us in the directory

e) Systemwide Accredited Businesses, except soliciting non-profit organizations, charity shopping malls, and charity fundraising groups

21.2. Linking Guidelines: Permitted organizations may link to our home page, publications, or other website information, provided that the link:

a) Is not misleading in any way

b) Does not falsely imply sponsorship, endorsement, or approval of the linking party and its products or services

c) Fits within the context of the linking party's site

22. Additional Link Request Consideration

22.1. In our Sole Discretion: Other types of organizations not listed above may also request permission to link to our website. We will consider and approve such link requests in our sole discretion, based on the following criteria:

a) The link should not reflect unfavorably on us or our accredited businesses

b) The organization should not have an unsatisfactory record with us

c) The benefit to us from the visibility associated with the hyperlink outweighs any absence of Hostature

d) The link is in the context of general resource information or is consistent with editorial content furthering the mission of the organization

22.2. Linking Guidelines: Approved organizations may hyperlink to our website using any of the following methods:

a) Our corporate name

b) The uniform resource locator (Web address) being linked to

c) Any other description of our website or material being linked to that makes sense within the context and format of content on the linking party's site

23. Link Request Procedure

23.1. Notification Required: Organizations listed in paragraph 21 and those interested in linking to our website must notify us by sending an email to Info@hostature.com.

23.2. Required Information: The email should include the following details:

a) Name of the organization

b) Contact information (phone number and/or email address)

c) URL of the organization's site

d) List of URLs from which the organization intends to link to our website

e) List of the URL(s) on our site to which the organization would like to link

23.3. Response Time: Please allow 2-3 weeks for a response to the link request.